Frequently Asked Questions
What time should I arrive for my appointment?
Please arrive 20 minutes prior to your spa appointment to allow for ample changing time and a little relaxation.
I have to cancel an appointment, what is the best way to contact you?
Please call 434-244-9667 with an alternative time. We require 24 hours notice to reschedule or cancel your appointment.
We will charge 50% of the service fee for cancellations made less than 24 hours in advance, and the full 100% service fee for no-shows.
Can I bring my children with me?
Children are welcome as clients, but for safety reasons, may not otherwise accompany you in the spa.
Is there anything I need to bring for my appointment?
Lockers, robes, slippers and towels are available for your convenience.
I am pregnant, is there anything I should Know?
Please let us know if you are pregnant or nursing, as some spa treatments are not suitable during pregnancy or lactation.
I have a health condition; do you need to know about it?
Please inform us if you have injuries or any pertinent medical conditions, or if you use prescribed medications that might affect your spa treatment, i.e. Accutane.
What should I do with my cellphone?
Please turn off all notifications sounds on your cellphone.
We are planning a wedding event, can you come to us for treatments?
Off-site services are available by special appointments. Please call 434-244-9667 – we can arrange to come to you.
BEST OF 2002-2017
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